Last Updated: 4 March 2026
Thank you for shopping with SportsProduct. This Shipping Policy explains how we process and deliver orders placed on our website.
1. Order Processing
All orders are processed within 1–3 business days after order confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify customers if there is a significant delay.
2. Shipping Time
Estimated delivery time depends on your location.
- Metro Cities: 3–5 business days
- Other Cities / Towns: 4–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and may vary due to courier services or unforeseen circumstances.
3. Shipping Charges
Shipping charges are calculated at checkout.
Example:
- Free Shipping: On orders above ₹999
- Standard Shipping: ₹50–₹100 depending on location
Shipping costs will be displayed before completing the purchase.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via:
- SMS
You can use this tracking number to check your delivery status.
5. Delivery Issues
If your order is delayed or not delivered within the expected time, please contact us with your Order ID.
We will coordinate with the courier partner to resolve the issue.
6. Incorrect Address
Customers are responsible for providing the correct shipping address.
If an incorrect address is provided and the order is returned, additional shipping charges may apply for re-delivery.
7. Damaged Packages
If you receive a package that appears damaged or opened, please:
- Take photos immediately
- Contact our support team within 24 hours of delivery
We will investigate and assist you with a replacement or refund if applicable.
8. Contact Us
For any shipping-related questions, please contact us:
Email: support@sportsproduct.com
Phone: +91 XXXXX XXXXX
Address: India